Official list of the 26 ITIL® processes

Service Strategy – 4 processes

Strategy Generation
Financial management
Demand management
Service Portfolio management

Service Design – 7 processes

Service Catalog Management
Service Level Management
Availability Management
Capacity Management
It service Continuity Management
Information Security Management
Supplier Management

Service Transition – 7 processes

Transition Planning and Support
Change Management
Service Asset and Configuration Management
Release and Deployment Management
Service Validation and Testing
Evaluation
Knowledge Management

Service Operation – 5 processes

Event Management
Incident Management
Request Fulfillment
Problem Management
Access Management

Continual service improvement – 3 processes

The 7 improvement process
Service Measurement
Service Reporting